If you can't find what you're looking for, please feel free to email us at customerservice@piretttigolf.com. Our response time
is approximately 2-4 hours during our normal business hours.
Ordering
Do I need a PayPal account to purchase a putter?
No, you do not need to have an exisiting account or sign-up for a new PayPal account. PayPal will process your credit card
even if you do not have an account.
Can I place an international order?
Yes, we can accept international orders. Please refer to the shipping page for international shipping information.
What is your return policy?
If you are unsatisfied with your putter in any way, please mail the putter and packing slip back to us within 30 days of
your order for a full refund or exchange. Our mailing address is Piretti Golf, 19711 Castlegap Court, Spring, TX 77379.
Please note that we cannot reimburse you for return & exchange shipping charges.
Do you have a physical store location?
At this time, we are an online business only. At some point, we may partner with other golf retailers.
Is your website secure for processing credit cards?
Yes. Your secure information is transmitted through PayPal and they use sophisticated data encryption technology
(SSL) to process credit cards over the internet.
How do you calculate sales tax?
Since we operate our business out of Texas, Piretti Golf is required by law to collect sales tax from Texas residents only.
The sales tax rate for Texas residents is 8.25%.
Shipping
Why does it take 2-3 days to ship?
Since we allow you to pick the length, grip, and paint fill of your putter, we wait to assemble it until your order is placed.
Can orders be shipped to a P.O. box?
We do not ship to P.O. Boxes at this time. We are sorry for any inconvenience this may cause.
How do I track the status of my order?
We will send you an email with your tracking number when your putter or merchandise has been shipped. You will be directed to the UPS
or USPS website depending on the shipping method you have selected.
Products
How are the putters manufactured?
Each putter is precision milled in a CNC milling shop. If the neck is not milled out of the same piece it is welded to the head.
Depending on the type of steel used, a finish may be applied. At that point, we attach the shaft and grip based on your specifications.
What are your putters made of?
We mill our putters from carbon steel or stainless steel, depending on the model. Check our putter line for more information.